Customer Questionnaire Results
I just wanted to say a HUGE thank you to everyone who took the time to fill out one of my customer questionnaires.
In just 24 hours, I had 32 replies and this really helped me to make some important decisions, Thank you so much!
If you are interested, here are some of the results.
On a scale of 1-10, how much do you enjoy the classes? :
You were all very generous with your 10s and no scores less than an 8 which cheered me up enormously!
☺️
Do you find the classes suitably challenging? :
Mostly 8s, 9s and 10s
💪🏻
Which part of the classes do you enjoy most of all?:
Lots of you mentioned the stretching.
You also love the abs and core.
Equipment, especially balls, got quite a few mentions.
Some of you love the warm up.
Tension release and working small muscle groups that rarely get used also got mentioned.
Which part of the class do you least enjoy?:
Side lying exercises got mentioned.
A few of you aren’t keen on the bands.
I did get a couple of these too…
☺️👇🏻
I can’t think of an answer, I love all of the class!!
But… the top answer was…
You miss seeing the other class participants face to face. Awwww! ♥️
How have you found the online classes via zoom?:
Lots of you are surprised how convenient they are and how much you like them, I’m so pleased!
Here are a few of the very nice comments..
Excellent. Better than I could have expected.
Amazing - pleasantly surprised by how much I enjoy them.
I’ve found them really good and I’ve definitely managed to work as hard as I would if I was being watched over in a real life lesson.
Much better than expected.
Brilliant - an absolute lifeline in these crazy times.
Fantastic, the explanations are so clear I rarely need to look at the screen.
A bit strange at first but absolutely fine now I’m used to it. Instructions are always very clear.Brilliant - always clear explanations and instruction so you can keep up without looking at the screen.
Are you happy with how the class pass works?:
A resounding yes!
You seem to be pleased with the class pass.
Great value.
5 Classes for the price of 1.
Lots of options do do another class if you miss one.
Which answer best describes how you would like the classes to continue?:
Top Answer
A mix of Online and Face to Face classes (14 Votes so far)
2nd
Online classes only (9 votes so far)
3rd
Face to Face classes only (6 votes so far)
When is convenient for you to take a pilates class?:
Top Answer
Wednesday Evening (16 votes)
2nd
Monday Evening (15 votes)
3rd
Friday Morning (14 Votes)
Runners up
Tue and Thurs Evening and Mon and Tues Morning (12 Votes Each)
Which would be convenient time slots for you?:
Top Answer
9:30am and 8pm (14 votes)
2nd
7:30pm (10 votes)
3rd
10am, 1:30pm and 8:30pm (9 votes)
As soon as it is safe and when the GOVERNMENT allows, I will be able to start teaching face to face group classes with all new health and safety measures in place. with restricted numbers of 6-10 (dependent on space)
The cost of the class will be roughly £12 per hour. Would this be of interest to you? :
Rather a lot of YES answers so far, how lovely!
😃
CONCLUSION
Online Classes
I will continue to keep a class pass for Around 5 online classes per week running for the foreseeable future.
Sign up to the next class pass here…
Please check your emails or the online class page on my website for updates.
Face to Face Classes
I HAVE ALSO MANAGED TO SECURE A NUMBER OF TIMES TO HIRE A HALL AT CHRIST CHURCH, TUDOR WAY IN PETTS WOOD TO TEACH FACE TO FACE CLASSES WITH ALL RELEVANT HEALTH AND SAFETY MEASURES IN PLACE.
I WILL LOOK INTO A SEVENOAKS VENUE TOO.